Workplace dispute resolution : directions for the 21st century / edited by Sandra E. Gleason.
1997
KF3425 .W67 1997 (Map It)
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Details
Title
Workplace dispute resolution : directions for the 21st century / edited by Sandra E. Gleason.
Published
East Lansing : Michigan State University Press, [1997]
Copyright
©1997
Call Number
KF3425 .W67 1997
ISBN
0870134361 (alk. paper)
Description
xiv, 283 pages ; 23 cm
System Control No.
(OCoLC)37031069
Bibliography, etc. Note
Includes bibliographical references and index.
Record Appears in
Added Author
Table of Contents
Acknowledgments
About the Authors
1
Managing Workplace Disputes: Overview and Directions for the 21st Century / Sandra E. Gleason
1
2
Dispute Resolution Frontiers in the Unionized Workplace / Peter Feuille
17
3
Conflictive Partnerships under Collective Bargaining: A Neutral's Perspective / Sylvia Skratek
57
4
Dispute Resolution in the Non-union Environment: An Evolution Toward Integrated Systems for Conflict Management? / Mary Rowe
79
5
Dispute Resolution and Team-Based Work Systems / Joel Cutcher-Gershenfeld Thomas A. Kochan
107
6
Lessons from Workers' Compensation: Perceptions of Fairness in Disputes / Sandra E. Gleason Karen Roberts
129
7
Dispute Resolution and Prevention in U.S.-Japanese Steel Joint Ventures: Two Case Studies / Michio Nitta
143
8
Dispute Procedures in Western Europe / R. Oliver Clarke
157
9
Fairness, Justification, and Dispute Resolution / Kristina A. Dickmann Ann E. Tenbrunsel Max H. Bazerman
187
10
Relationships between Disputants: An Analysis of Their Characteristics and Impact / Leonard Greenhalgh Deborah I. Chapman
203
11
Through the Looking Glass: Negotiation Theory Refracted Through the Lens of Gender / Deborah M. Kolb Linda L. Putnam
231
12
Future Progress in Dispute Resolution: Linking Practice and Academic Research / Timothy Hedeen
259
Index
269