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Common mortgage servicing problems
Servicing requirements under the Real Estate Settlement Procedures Act
Other federal statutes impacting loan servicing
State law servicing claims
Loss mitigation and loan modifications
Loss mitigation options for Fannie Mae and Freddie Mac mortgages
Loss mitigation for FHA-insured loans
Loss mitigation for loans insured by the Department of Veterans Affairs or the Rural Housing Service
Legal claims for failure to handle loss mitigation properly
Litigating mortgage servicing claims
Appendix A. Federal mortgage servicing law
Appendix B. Selected statutes and regulations pertaining to mortgages held or insured by the federal government
Appendix C. Agency guidance, consent orders, program guidelines, and policy statements
Appendix D. Summary of state mortgage servicing, payoff statement, and mortgage discharge laws
Appendix E. Foreclosure prevention practice aids and sample mortgage documents
Appendix F. Sample pleadings
Appendix G. Glossaries
Appendix H. Helpful websites.

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