volume 1. chapters and index
volume 2. appendices.

Volume 1. Introduction
Preparation of a debt collection harassment case
Overview of the Fair Debt Collection Practices Act
Persons and transactions covered by the Fair Debt Collection Practices Act
FDCPA sections 1692b and 1692c: collector's communications with the consumer
FDCPA section 1692d: harassing, oppressive, or abusive conduct
FDCPA section 1692e: false, deceptive, or misleading representations and collection methods
FDCPA section 1692f: unfair or unconscionable collections
FDCPA section 1692g: notice of consumer's dispute and debt verification rights
FDCPA sections 1692h, 1692i, 1692j: applying payments; distant forum abuse; false impression of debt collector involvement
Fair Debt Collection Practices Act litigation and remedies
Debt collectors' defenses and counterclaims
Bankruptcy and affirmative claims arising from debt collection
Other federal claims
Tort remedies
Other state remedies.

Volume 2. Appendix A. Text of the Fair Debt Collection Practices Act
Appendix B. CFPB interpretations of the FDCPA
Appendix C. FTC interpretations of the FDCPA
Appendix D. Summary of state debt collection statutes
Appendix E. Fair Debt Collection Practices Act case summaries
Appendix F. Digital practice tools, pleadings, primary sources
Appendix G. Abbreviations commonly used by collectors
Appendix H. Debt collection on the web.