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Chapter 1. Introduction - Chapter 2. A step-by-step overview of ICC arbitration procedure - Chapter 3. Commentary on the 2012 rules - Chapter 4. Other ICC dispute resolution services - Chapter 5. ICC dispute resolution clauses - Chapter 6. Comparative table, 1998/2012 rules - Chapter 7. ICC rules of arbitration, in force as from 1 January 2012 - Index of tables - General index.