Table of Contents

1

List of Tables

7

The Questionnaire

17

Participants

25

Summary of Main Findings

26

ch. One

The Physical Space of The Library

35

Question One

Has your organization added or subtracted library locations in the past three years, either through organizational expansion, consolidation or some other reason?

35

Question Two

Do you believe that the space allocated to the law library in the next three years will increase, decrease or remain the same?

36

Question Three

How many visitors does the library receive at its physical location on a typical business day?

37

Question Four

If the number of visitors to the physical library has changed, by about how much in percentage terms?

38

ch. Two

Staff

39

Question Five

How many full time equivalent librarians are employed by the law library?

39

Question Six

How many other full time equivalent employees such as library assistants, technology staff, secretaries and other are employed by the library?

41

Question Seven

What was the library's total spending on salaries last year, including retirement contributions, for all employees of the library?

41

Question Eight

In the past year, how did the librarian's salaries change?

42

Question Nine

For the upcoming year, what do you expect will happen to the librarian salaries in your library?

43

ch. Three

Overall Budget

44

Question Ten

In 2010, did the overall library budget

44

Question Eleven

By how much did it change?

45

Question Twelve

In your view, in 2011 the library's overall budget will

46

Question Thirteen

In your best estimate, what will be the % annual change in the 2011 overall library budget?

47

Question Fourteen

If you have been asked over the past two years to reduce the overall cost structure of the library, what have you done to achieve this and what would you suggest to your peers in the same situation?

48

Question Fifteen

Choose the statement that best describes the view that the management of your parent organization has of the law library

52

ch. Four

Spanding on Materials/Content

54

Question Sixteen

What were the library's total expenditures for content/materials in 2009?

54

Question Seventeen

What were the library's total expenditures for content/materials in 2010?

56

Question Eighteen

How much did the library spend for online databases in 2009?

57

Question Nineteen

How much did the library spend for online databases in 2010?

58

Question Twenty

How would you characterize your organization's use of Hein Online as a legal information resource?

59

Question Twenty-one

How would you characterize your organization's use of Westlaw as a legal information resource?

60

Question Twenty-two

How would you characterize your organization's use of Lexis as a legal information resource?

61

Question Twenty-three

How would you characterize your organization's use of Fastcase as a legal information resource?

62

Question Twenty-four

How would you charcterize your organization's use of Bloomberg Law as a legal information resource?

63

Question Twenty-five

What is the outlook for online database spending in 2011?

65

Question Twenty-six

Approximately what percentage of the materials/content budget was accounted for by print resources?

67

Question Twenty-seven

Approximately what percentage of the materials/content budget was accounted for by electronic resources?

68

Question Twenty-eight

Which choice of the following opinions best represents what you think will happen at your library over the next few years?

69

ch. Five

Internet Tools

72

Question Twenty-nine

Rate the extent to which you use Google in your professional work

72

Question Thirty

Rate the extent to which you use Yahoo in your professional work

74

Question Thirty-one

Rate the extent to which you use Bing in your professional work

75

Question Thirty-two

Rate the extent to which you use YouTube in your professional work

76

Question Thirty-three

Rate the extent to which you use eBay in your professional work

77

Question Thirty-four

Rate the extent to which you use Amazon.com in your professional work

78

Question Thirty-five

Rate the extent to which you use Facebook in your professional work

79

Question Thirty-six

Rate the extent to which you use Twitter in your professional work

80

Question Thirty-seven

Rate the extent to which you use Google Scholar in your professional work

81

Question Thrity-eight

Which listservs, blogs, associations, websites, wikis and other information and internet resources have you found most useful?

82

ch. Six

Print & Electronic Journals & Other Periodicals

85

Question Thirty-nine

How many subscriptions that require payment does the library maintain to legal journals in print with no electronic access?

85

Question Forty

How many subscriptions that require payment does the library maintain to legal journals in electronic with no print counterpart?

87

Question Forty-one

How many subscriptions that require payment does the library maintain to legal journals in both print and electronic access?

88

Question Forty-two

How much did the library spend for print and/or electronic versions of legal, scientific and other scholarly and professional journals in 2009?

89

Question Forty-three

How much did the library spend for print and/or electronic versions of legal, scientific and other scholarly and professional journals in 2009?

90

Question Forty-four

How much did the library spend for subscriptions magazines and newspapers in traditional print formats in 2009?

91

Question Forty-five

How much did the library spend for subscriptions magazines and newspapers in traditional print formats in 2010?

92

ch. Seven

E-Books

93

Question Forty-six

Has your library, or your parent organization, pruchased e-book readers, ipads or other devices, for reading e-books, among other reasons?

93

Question Forty-seven

Has the library or your parent organization purchased any Apple iPads for partron use?

94

Question Forty-eight

Has the library or your parent organization purchased any SONY e-Readers for patron use?

95

Question Forty-nine

Has the library or your parent organization purchased any Amazon Kindle for patron use?

95

Question Fifty

Has the library or your parent organization purchased any Bokeen Cybook for patron use?

96

Question Fifty-one

Has the library or your parent organization purchased any Barnes & Noble NOOK for patron use?

96

Question Fifty-two

Has the library or your parent organization purchased any Samsung Papyrus for patron use?

96

Question Fifty-three

Has the library or your parent organization Pruchaes any other e-book reader device for patron use?

96

Question Fifty-four

How much has the library spent, over the past two years, on e-book readers and devices?

97

Question Fifty-five

How much has the library spent, over the past two years, on books and other content for e-book readers and devices?

98

Question Fifty-six

How much has the library spent, over the past two years, on e-books delivered to computer workstations but not to largely dedicated e-book reader devices?

99

Question Fifty-seven

How much has the library spent, over the past two years, on software to e-book enable computers or mobile devices?

101

ch. Eight

Video

102

Question Fifty-eight

Does the library help patrons develop webcasts or podcasts?

102

Question Fifty-nine

Does the library help patrons receive or send streaming video?

103

Question Sixty

Does the library locate useful video clips for patrons on YouTube or other Video services?

104

Question Sixty-one

How would you characterize the trend in use of video over the past few years?

105

Question Sixty-two

Does the library archive or index video resources on the web for library patrons?

106

Question Sixty-three

Which phrase best describes your use of video in your research work?

107

ch. Nine

Books

108

Question Sixty-four

How much will the library spend on traditional print books in 2010?

108

Question Sixty-five

How much did the library spend on books the year before this year, in 2009?

110

Question Sixty-six

How much will the library spend on the print directories (without online access) in 2010?

111

Question Sixty-seven

How much will the library spend on the online directories (with or without associated print access) in 2010?

112

ch. Ten

Print Reporters

113

Question Sixty-eight

How much did the library spend for print reporters in 2009?

113

Question Sixty-nine

How much did the library spend for print reporters in 2010?

114

Question Seventy

How much do you think that the library will spend for print reporters in 2010?

115

ch. Eleven

Cost Recovery

116

Question Seventy-one

What percentage of the total budget of the law library, including staff salaries and information purchasing, is recovered through charges to clients for information services?

116

Question Seventy-two

What percentage of the total budget of the law library, including staff salaries and information purchasing, is recovered through charges to clients for information services?

116

Question Seventy-three

Which phrase best reflects developments in the past two years regarding the charge back policies of information services to clients?

118

ch. Twelve

Negotiating with suppliers

122

Question Seventy-four

In the past few years have you taken any action to better measure the usage levels of various information resources? Have you been able to sue this information to cull from your collection electronic and print resources that receive little use?

122

Question Seventy-five

The legal market has suffered significantly in the recent economic downturn. Have you been able to reduce library costs in this environment by asking suppliers for lower prices or otherwise negotiating more effectively for products and services? Have you found less expensive alternatives for some resources? If so, how and with what kind of services have you achieved success? How great have the savings been? Can your peers [ect.]

125

ch. Thirteen

The Role of the Library in Marketing and Competitive Intelligence

128

Question Seventy-six

What percentage of the Staff time of the professional librarians in your organization is spent on research related to current cases?

128

Question Seventy-seven

What percentage of the staff time of the professional librarians in your organization is spent on research related to finding new business for the firm or organization?

130

Question Seventy-eight

What percentage of the staff time of the professional librarians in your organization is spent on research into infomation resouces for the organization?

131

Question Seventy-nine

What percentage of the staff time of the professional librarians in your organization is spent on Information technology/info literacy help in helping library patrons to find information or use IT or library resources?

132

Question Eighty

How much of your total staff time in a typical week is devoted to research oriented to attracting new clients for the firm?

134

Question Eighty-one

How much of the your total staff time in hours in a typical week is devoted to research to help with exiting cases or clients?

135

Question Eighty-two

How much did your library spend in the past year for courses, conferences, research reports, books, association memberships and other information resources relted to enhancing the market research and competitive intelligence skills of the library staff?

136

ch. Fourteen

Library Role in Records Management

138

Question Eighty-three

How would you describe your library's role in records management in your organization?

138

ch. Fifteen

Law Library spending Benchmarks per Lawyer Employed

140