Dispute resolution : beyond the adversarial model / Carrie J. Menkel-Meadow [and others].
2011
KF9084.A75 D572 2011 (Map It)
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Details
Title
Dispute resolution : beyond the adversarial model / Carrie J. Menkel-Meadow [and others].
Published
New York : Aspen Publishers, [2011]
Copyright
©2011
Call Number
KF9084.A75 D572 2011
Edition
Second edition.
ISBN
9780735589193 (alk. paper)
0735589194 (alk. paper)
9780735589209 (pbk. ; teacher's manual)
0735589208 (pbk. ; teacher's manual)
0735589194 (alk. paper)
9780735589209 (pbk. ; teacher's manual)
0735589208 (pbk. ; teacher's manual)
Description
xlix, 721 pages : illustrations ; 26 cm + teacher's manual.
System Control No.
(OCoLC)676068052
Bibliography, etc. Note
Includes bibliographical references and index.
Series
Record Appears in
Added Author
Table of Contents
Preface to the Second Edition
xxxi
Preface to the First Edition
xxxv
Acknowledgments
xli
pt. I
INTRODUCTION
1
ch. 1
Entering the Fields of Conflict and Dispute Resolution
3
A.
Theoretical Underpinnings of Conflict and Dispute Resolution
6
Conflict Theory / Carrie Menkel-Meadow
6
Problem 1-1
9
Strategy of Conflict / Thomas C. Schelling
10
Constructive Conflict / Mary Parker Follett
10
Argument Culture: Moving from Debate to Dialogue / Deborah Tannen
11
Trouble with the Adversary System in a Postmodern, Multicultural World / Carrie Menkel-Meadow
12
Problem 1-2
13
Problem 1-3
13
B.
Frameworks for Handling Conflicts and Disputes
13
Mothers and Fathers of Invention: The Intellectual Founders of ADR / Carrie Menkel-Meadow
17
Forms and Limits of Adjudication / Lon L. Fuller
18
Courts: A Comparative and Political Analysis / Martin Shapiro
20
Problem 1-4
21
C.
Institutions of Conflict and Dispute Resolution
22
Varieties of Dispute Processing / Frank E.A. Sander
24
Problem 1-5
29
Center for Public Resources, The ABC's of ADR: A Dispute Resolution Glossary
30
D.
Animating Values for Conflict and Dispute Resolution: Of Peace and Justice
37
Whose Dispute Is It Anyway? A Philosophical and Democratic Defense of Settlement (In Some Cases) / Carrie Menkel-Meadow
38
Settlement and the Erosion of the Public Realm / David Luban
39
Against Settlement / Owen M. Fiss
39
Problem 1-6
42
Remembering the Role of Justice in Resolution: Insights from Procedural and Social Justice Theories / Nancy A. Welsh
43
Practicing "In the Interests of Justice" in the Twenty-First Century: Pursuing Peace and Justice / Carrie Menkel-Meadow
44
Problem 1-7
46
Further Reading
47
ch. 2
Lawyer as Problem Solver
49
Problem 2-1
50
A.
Client/Lawyer Relationship
50
When Should We Use Agents? Direct vs. Representative Negotiation / Frank E.A. Sander
51
Problem 2-2
52
Lawyerless Dispute Resolution: Rethinking a Paradigm / Jean R. Sternlight
53
Beyond Winning / Andrew S. Tulumello
55
Problem 2-3
57
B.
Client-Centered Approach
57
Beyond Cardboard Clients in Legal Ethics / Katherine R. Kruse
58
Problem 2-4
59
1.
Identifying Clients' Interests
59
Lawyers as Counselors: A Client-Centered Approach / Susan C. Price
60
Pursuit of a Client's Interest / Warren Lehman
62
Problem 2-5
64
2.
Interviewing
64
Lawyers as Counselors: A Client-Centered Approach / Susan C. Price
65
Lawyers as Counselors: A Client-Centered Approach / Susan C. Price
68
Problem 2-6
72
Interviewing, Counseling and Negotiating: Skills for Effective Representation / Joseph D. Harbaugh
72
Problem 2-7
75
Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients / Jennifer Robbennolt
75
Problem 2-8
78
3.
Client Counseling
78
Lawyers as Counselors: A Client-Centered Approach / Susan C. Price
79
Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients / Jennifer Robbennolt
81
Problem 2-9
83
Looking Down the Road Less Traveled: Challenges to Persuading the Legal Profession to Define Problems More Humanistically / Nancy A. Welsh
83
Further Reading
86
pt. II
BASIC PROCESSES: NEGOTIATION, MEDIATION, AND ARBITRATION
87
ch. 3
Negotiation: Concepts and Models
89
Problem 3-1
92
A.
Approaches to Negotiation
92
Conflict and Conflict Management / Kenneth Thomas
93
Problem 3-2
96
Problem 3-3
96
1.
Distributive Approaches to Negotiation
96
a.
Competitive Bargaining
96
Primer on Competitive Bargaining / Gary Goodpaster
96
b.
Accommodating and Cooperative Approaches to Negotiation
97
Context-Based Theory of Strategy Selection in Legal Negotiation / Donald G. Gifford
97
Problem 3-4
99
2.
Integrative or Problem-Solving Negotiation
99
Problem 3-5
100
Toward Another View of Legal Negotiation: The Structure of Problem Solving / Carrie Menkel-Meadow
101
William Ury & Bruce Patton, Getting to YES / Roger Fisher
105
Problem 3-6
108
Problem 3-7
109
Shattering Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style / Andrea Kupfer Schneider
109
Problem 3-8
111
B.
Choosing Negotiation Approaches
111
Adversaries? Partners? How About Counterparts? On Metaphors in the Practice and Teaching of Negotiation and Dispute Resolution / Jonathan R. Cohen
112
1.
Prisoner's Dilemma
114
Metamagical Themas: Questing for the Essence of Mind and Pattern / Douglas R. Hofstadter
114
Problem 3-9
115
Evolution of Cooperation / Robert Axelrod
115
Problem 3-10
120
2.
Negotiator's Dilemma
120
Manager as Negotiator: Bargaining for Cooperation and Competitive Gain / James K. Sebenius
120
Problem 3-11
122
3.
Solution-Be Flexible
123
Protean Negotiation / Peter S. Adler
123
Further Reading
125
ch. 4
Skills and Practices in Negotiation
127
A.
Preparing and Presenting Your "Case"
128
1.
Set Your Goals
128
Bargaining for Advantage: Negotiation Strategies for Reasonable People / G. Richard Shell
128
Problem 4-1
131
Problem 4-2
131
2.
Set Your Limits
131
Positive Theory of Legal Negotiation / Russell Korobkin
132
Problem 4-3
135
Problem 4-4
135
3.
Speaking Persuasively
136
Problem 4-5
137
Problem 4-6
137
Influence: The Psychology of Persuasion / Robert B. Cialdini
139
Problem 4-7
140
Problem 4-8
140
Difficult Conversations: How to Discuss What Matters Most / Sheila Heen
141
4.
Using Appeals to Justice and Fairness
142
Role of Fairness in Negotiations / Cecilia Albin
142
Problem 4-9
145
Problem 4-10
145
Problem 4-11
146
Problem 4-12
146
B.
Working with the Other Side
146
1.
Learning About Them
146
Know When to Show Your Hand / Carrie Menkel-Meadow
146
Was Machiavelli Right? Lying in Negotiation and the Art of Defensive Self-Help / Peter Reilly
147
2.
Understanding Their Point of View
149
Beyond Winning / Andrew S. Tulumello
150
Problem 4-13
151
Beyond Machiavelli: Tools for Coping with Conflict / Andrea Schneider
152
3.
Listening
155
Listen Up / Alain Burrese
155
4.
Building Trust
157
When People Are the Means: Negotiating with Respect / Jonathan Cohen
157
Procedural Justice in Negotiation: Procedural Fairness, Outcome Acceptance, and Integrative Potential / Tom R. Tyler
159
Mind and Heart of the Negotiator / Leigh Thompson
160
Problem 4-14
161
C.
Applying the Process
162
1.
Creating Better Solutions
162
Aha? Is Creativity Possible in Legal Problem Solving and Teachable in Legal Education / Carrie Menkel-Meadow
162
Creativity and Problem-Solving / Jennifer Gerarda Brown
165
Achieving Integrative Agreements / Dean Pruitt
170
Problem 4-15
173
Problem 4-16
174
2.
Avoiding Common Mistakes and Errors of Judgment
174
a.
Judgment Errors
175
Conflict Resolution: A Cognitive Perspective / Amos Tversky
175
Problem 4-17
176
Problem 4-18
176
Anchoring, Information, Expertise, and Negotiation: New Insights from Meta-Analysis / Chris Guthrie
177
One Minute Manager Prepares for Mediation: A Multidisciplinary Approach to Negotiation Preparation / Donald R. Philbin, Jr.
177
Problem 4-19
178
Problem 4-20
179
Psychological Principles in Negotiation Civil Settlements / Craig R. Fox
179
Problem 4-21
181
b.
Culture
181
Culture, Negotiation, and the Eye of the Beholder / Frank E.A. Sander
182
Problem 4-22
183
Problem 4-23
184
Further Reading
184
ch. 5
Negotiation Law and Ethics
187
A.
Rules Regarding Negotiated Settlements
187
1.
Duty to Inform and Gain Approval of Settlements
187
2.
Keeping Settlements Confidential
188
Problem 5-1
189
3.
Enforcement of Settlements
189
B.
How Lawyers (Should) Behave in Negotiations
190
What's Fair in Negotiation? What Is Ethics in Negotiation? / Carrie Menkel-Meadow
191
1.
Misrepresentation
193
Stare v. Tate
193
Problem 5-2
195
2.
Omissions
195
Bargaining for Advantage: Negotiation Strategies for Reasonable People / G. Richard Shell
195
Problem 5-3
196
3.
Material Facts
197
Vulcan Metals Co. v. Simmons Manufacturing Co.
197
Problem 5-4
198
Beavers v. Lamplighters Realty
199
Problem 5-5
200
C.
Ethical Rules
200
Ethics, Morality and Professional Responsibility in Negotiation / Carrie Menkel-Meadow
203
Problem 5-6
208
D.
Approaches to Ethical Dilemmas
208
Bargaining for Advantage: Negotiation Strategies for Reasonable People / G. Richard Shell
209
Machiavelli and the Bar: Ethical Limitations on Lying in Negotiation / James J. White
213
Problem 5-7
214
Problem 5-8
215
On Being a Happy, Healthy, and Ethical Member of an Unhappy, Unhealthy, and Unethical Profession / Patrick J. Schlitz
215
Problem 5-9
219
Problem 5-10
220
Further Reading
220
ch. 6
Mediation: Concepts and Models
223
A.
Introduction to Mediation
223
1.
What Is Mediation?
223
2.
Advantages of Mediation
225
a.
Settlement: Avoiding the Expense, Delay, and Risk of Adjudication
225
b.
Participation and Self-Determination: Giving Parties Voice and Choice
226
c.
Better Outcomes: Generating Creative Problem Solving
227
d.
Relationship, Community, and Harmony: Building Bridges Between People
228
Problem 6-1
228
Problem 6-2
229
3.
History of the U.S. Mediation Movement
229
a.
Roots
229
b.
Labor
230
c.
Community
230
d.
Family
231
e.
Civil Cases
231
f.
Cybermediation
231
g.
Other Arenas
232
4.
Mediation's Core Values
232
Introduction / Carrie Menkel-Meadow
232
Problem 6-3
234
Mediation - Its Forms and Functions / Lon L. Fuller
234
Problem 6-4
236
Problem 6-5
236
5.
Mediation's Place in the Justice System
236
Images of Justice / Lela P. Love
237
Problem 6-6
238
Problem 6-7
238
Mediation and Adjudication, Dispute Resolution and Ideology: An Imaginary Conversation / Robert A. Baruch Bush
239
Problem 6-8
243
Problem 6-9
243
B.
Examples of Mediations
243
1.
Sisters of the Precious Blood and Bristol-Myers
244
Sisters of the Precious Blood v. Bristol-Myers Co.: A Shareholder-Management Dispute / Frank J. Scardilli
244
Problem 6-10
247
2.
Glen Cove
248
Glen Cove: Mediation Achieves What Litigation Cannot / Lela P. Love
248
Problem 6-11
250
3.
Fly on the Wall
251
Fly on the Wall / R. C. Prather
251
Problem 6-12
255
Problem 6-13
255
4.
Medical Negligence Case
255
Mediation of Medical Negligence Claims / Eric Galton
255
Problem 6-14
257
C.
Approaches to Mediation
257
1.
Narrow or Broad Problem Definition, Evaluative or Facilitative
257
Mediator Orientations, Strategies and Techniques / Leonard L. Riskin
257
Problem 6-15
260
Problem 6-16
260
2.
Facilitative Mediation: Problem-Solving, Understanding-Based, or Transformative
260
a.
Problem-Solving Approach
260
b.
Understanding-Based Model
260
Challenging Conflict: Mediation Through Understanding / Jack Himmelstein
261
c.
Transformative Model
261
Promise of Mediation: The Transformative Approach to Conflict / Joseph P. Folger
262
3.
Evaluative and Directive Mediation
263
a.
Trashing and Bashing
263
b.
Norm-educating and Norm-advocating
264
c.
Community-enhancing and Community-enabling
264
Problem 6-17
265
D.
Trends: The Future of Mediation in the Legal Arena
265
1.
Challenges Ahead
265
a.
Demise of Party Participation and a Broad Problem-Definition in Court Contexts
265
b.
Mediator Conduct
266
2.
Promise of Mediation
266
Further Reading
266
ch. 7
Mediation: Skills and Practices for the Mediator and the Attorney in Mediation
269
A.
Mediator
270
1.
Mediator Traits
270
2.
Mediator Tasks
271
3.
Qualifications for Mediators
271
4.
Mediator Strategies and Skills for Stages in the Mediation Process
272
a.
Beginning
272
i.
Who Should Participate in the Mediation?
273
Problem 7-1
274
ii.
What Procedural Issues Must Be Addressed?
274
Middle Voice / Lela P. Love
274
iii.
How Is the Stage Set?
275
Problem 7-2
276
iv.
How Does the Mediator Open the Session?
276
Problem 7-3
278
b.
Understanding the Conflict and Developing the Information Base
278
i.
"Looping"
278
Loop of Understanding / Jack Himmelstein
279
ii.
Refraining
281
Training Mediators to Listen: Deconstructing Dialogue and Constructing Understanding, Agendas, and Agreements / Lela P. Love
281
Problem 7-4
285
c.
Constructing a Discussion Agenda
285
Theory and Practice of Mediation: A Reply to Professor Susskind / Joseph B. Stulberg
286
Problem 7-5
287
d.
Generating Movement: Developing Options and Agreements
287
Targets and Techniques to Generate Movement / Joseph B. Stulberg
288
Problem 7-6
290
Mediation Process / Christopher W. Moore
290
e.
Using the Caucus
292
i.
Caucus Selectively
292
ii.
Never Caucus
292
iii.
Mostly Caucus
293
f.
Drafting Agreements and Closing the Session
293
Problem 7-7
295
5.
Other Mediator Approaches
295
B.
Attorney Representative
296
1.
Problem-Solving Perspective
296
Mediation and Lawyers / Leonard L. Riskin
296
2.
Strategies and Skills of the Attorney Representative
298
a.
Prescriptions for the Attorney
298
Effective Advocacy in Mediation: A Planning Guide to Prepare for a Civil Trial / Lawrence M. Watson, Jr.
298
Problem 7-8
302
b.
Customizing Representation
302
Lawyers' Representation of Clients in Mediation: Using Economics and Psychology to Structure Advocacy in a Nonadversarial Setting / Jean R. Sternlight
302
c.
Avoiding Mistakes as a Representative in Mediation
306
20 Common Errors in Mediation Advocacy / Tom Arnold
306
Apology in Mediation / Jeff Kichaven
308
C.
Impact of Differences and Diversity
311
Diversity Issues in Mediation: Controlling Negative Cultural Myths / Isabelle R. Gunning
311
Problem 7-9
312
Mediation Alternative: Process Dangers forWomen / Trina Grillo
312
Problem 7-10
314
D.
Self-Reflective Practitioner
314
Mediation as Parallel Seminars: Lessons from the Student Takeover of Columbia University's Hamilton Hall / Carol B. Liebman
314
Problem 7-11
318
Further Reading
318
ch. 8
Mediation: Law, Policy, and Ethics
321
A.
Mediation and the Law
321
1.
Relationship Between Law and Mediation
321
a.
Law's Long Shadow
321
Bargaining in the Shadow of the Law: The Case of Divorce / Lewis Kornhauser
322
Problem 8-1
323
b.
Informed Consent
323
Problem 8-2
324
c.
Sources of "Law" and Justice
324
Problem 8-3
325
2.
Litigation About Mediation
325
a.
Effect of a Duty to Mediate
325
b.
Enforceability of Mediated Agreements
326
c.
Special Requirements of Mediated Agreements
327
3.
Confidentiality in Mediation
327
a.
Sources of Confidentiality
328
i.
Common Law and Evidentiary Exclusions
328
ii.
Discovery Limitations
329
iii.
Contracts
329
iv.
Statutory and Judicially Created Privileges
330
Folb v. Motion Picture Industry Pension & Health Plans
332
v.
Ethical Norms
337
b.
Exceptions to Confidentiality
337
i.
Criminal or Quasi-Criminal Cases
337
ii.
Mediation Documents
338
iii.
Contract Defenses
339
Olam v. Congress Mortgage Co.
340
iv.
Settlement Agreements
346
v.
Mediator Misconduct
347
vi.
Other Issues Surrounding Exceptions to Confidentiality
347
c.
Uniform Mediation Act
347
Problem 8-4
350
Problem 8-5
350
d.
Sanctions for Breach of Confidentiality
350
B.
Four Policy Questions at the Intersection of Law, Justice, and Mediation
351
1.
Mandatory Mediation
351
Effects of Mandatory Mediation: Empirical Research on the Experience of Small Claims and Common Pleas Courts / Roselle L. Wissler
352
Mediation Alternative: Process Dangers forWomen / Trina Grillo
352
Problem 8-6
354
2.
"Good Faith" Requirement
354
Foxgate Homeowners' Association v. Bramalea
355
a.
Tests for Good Faith
358
b.
Corporate Representatives and Good Faith
359
c.
Is Attendance by Telephone in Good Faith?
359
d.
Sanctions for Bad Faith
360
Problem 8-7
361
3.
Mediator Evaluation and Assessment
362
Propriety of Evaluative Mediation: Concerns About the Nature and Quality of an Evaluative Opinion / Murray S. Levin
362
Problem 8-8
363
Problem 8-9
364
4.
Mediator Responsibility for the Quality of the Parties' Agreement
364
Environmental Mediation and the Accountability Problem / Lawrence Susskind
365
Theory and Practice of Mediation: A Reply to Professor Susskind / Joseph B. Stulberg
366
Problem 8-10
369
Problem 8-11
369
C.
Ethics in Mediation
369
Ten Ways to Get Sued: A Guide for Mediators / Michael Moffitt
370
1.
Conflicts of Interest
372
Problem 8-12
374
2.
Mediator Liability and Immunity
374
3.
Unauthorized Practice of Law
375
4.
Attorney Representative and Mediator Malpractice
376
Problem 8-13
377
Further Reading
379
ch. 9
Arbitration: Concepts and Models
383
A.
Introduction to Arbitration
383
Collective Bargaining and the Arbitrator / Lon L. Fuller
385
B.
Attractions and Limits of Arbitration
386
Problem 9-1
387
C.
Examples of Arbitration
387
1.
Commercial Arbitration
387
Replacing Folklore Arbitration with a Contract Model of Arbitration / Edward Brunet
388
Problem 9-2
390
2.
International Arbitration
390
a.
International Commercial Arbitration
391
Problem 9-3
392
b.
Public International Arbitration
393
Problem 9-4
394
c.
International Arbitrators
394
Dealing in Virtue: International Commercial Arbitration and the Construction of a Transnational Legal Order / Bryant G. Garth
395
3.
Labor Arbitration
397
a.
Purpose of Labor Arbitration
397
b.
Function of Labor Arbitrators
397
c.
Selection of Labor Arbitrators
398
d.
Logistics of Labor Arbitration
399
e.
Issues That Can be Addressed in Labor Arbitrations
400
f.
Access to Labor Arbitration Decisions
400
g.
Interest Arbitrations
400
Problem 9-5
401
4.
Sports Arbitration
401
Arbitration and the Games, or the First Experience of the Olympic Division of the Court of Arbitration for Sport / Gabrielle Kaufmann-Kohler
402
Problem 9-6
406
5.
Online Arbitration
406
Problem 9-7
407
6.
"Mandatory" Arbitration (Employment and Consumer)
408
D.
Examples of Arbitration Clauses
408
1.
Sample Arbitration Clause for General Commercial Transactions
408
2.
AT&T Arbitration Clause
408
3.
Sample Ad Hoc International Arbitration Clause
409
Further Reading
410
ch. 10
Arbitration: Law and Policy
413
A.
Enforcement of Arbitration Clauses
413
1.
History of United States Arbitration Law
414
a.
Courts' Historical Reluctance to Enforce Pre-Dispute Arbitration Agreements
414
Public Justice: Toward a State Action Theory of Alternative Dispute Resolution / Richard C. Reuben
414
Tobey v. County of Bristol
415
Problem 10-1
418
b.
Birth of Modern Arbitration Law
418
i.
Commercial Entities Lobby for Change
418
New Federal Arbitration Law / Kenneth Dayton
419
ii.
Federal Arbitration Act
420
Problem 10-2
421
iii.
State Arbitration Laws
421
iv.
New Field of Labor Arbitration
422
2.
Supreme Court's Change of Heart Regarding Arbitration
423
a.
Supreme Court's Initial Reluctance to Enforce Agreements to Arbitrate Statutory Claims
423
New Federal Arbitration Law / Kenneth Dayton
424
Problem 10-3
425
Wilko v. Swan
425
b.
Supreme Court Embraces Arbitration Agreements
427
Gilmer v. Interstate / Johnson Lane Corp.
429
Problem 10-4
436
14 Venn Plaza v. Pyett
437
Problem 10-5
438
Problem 10-6
439
Problem 10-7
440
3.
Enforcement of Mandatory Arbitration Provisions
440
a.
Is Mandatory Contractual Imposition of Arbitration on Consumers, Employees, or other "Little Guys" Unconstitutional?
441
b.
Contractual and Statutory Arguments That Arbitration Agreements Are Not Enforceable
441
Problem 10-8
444
c.
As-Applied Federal Statutory Challenges
444
Green Tree Financial Corp. -Alabama v. Randolph
445
Problem 10-9
448
Problem 10-10
448
d.
Can States Deem Certain Disputes Non-Arbitrable?
450
i.
FAA Applies to Actions Brought in State Court
450
ii.
FAA Applies to the Broadest Possible Definition of Interstate Commerce
450
iii.
Extent of FAA Preemption
451
Problem 10-11
452
B.
What Powers Do Arbitrators Have?
452
1.
Arbitrators' Power to Determine Meaning and Validity of Contracts, Including the Arbitration Clause Itself
453
a.
Who Decides Whether a Contract That Contains an Arbitration Clause Is Valid?
453
b.
Who Decides the Validity and Applicability of an Arbitration Clause?
454
c.
Who Decides the Meaning of an Arbitration Clause?
455
i.
Allegedly Time-Barred Claims
455
ii.
Available Damages
455
d.
Permissibility of Arbitral Class Actions
456
e.
Can Interpretive Questions Be Delegated to the Arbitrator?
456
Problem 10-12
458
Problem 10-13
458
2.
Parties' Ability to Regulate Arbitrators' Powers
458
3.
Requiring the Presence of Parties and Production Documents
459
4.
Arbitrators' Award of Damages and Attorneys' Fees
460
5.
Injunctive Relief
460
6.
Provisional Relief
461
C.
Judicial Review of Arbitral Awards
461
1.
Confirming Arbitral Awards
461
2.
Vacating Arbitral Awards
462
Hall Street Associates v. Mattel
465
Problem 10-14
467
Problem 10-15
467
Problem 10-16
468
3.
Suing Arbitrators
468
Problem 10-17
468
D.
Policy Issues Regarding Mandatory Binding Arbitration
469
1.
Attacks on Mandatory Arbitration
469
Fixing the Mandatory Arbitration Problem: We Need the Arbitration Fairness Act of 2009 / Jean R. Sternlight
470
2.
Defenses of Mandatory Arbitration
473
Case Against the Arbitration Fairness Act / Peter B. Rutledge
474
Problem 10-18
476
Problem 10-19
477
Problem 10-20
478
3.
Empirical Studies Regarding Mandatory Arbitration
478
4.
Responses to the Public Policy Debate over Mandatory Arbitration
479
a.
Due Process Protocols
479
b.
Federal Legislation
480
Further Reading
481
ch. 11
Arbitration: Skills, Practices, and Ethics
483
A.
Skills of Arbitration
433
1.
Skills of Arbitrators
a.
Appointment as an Arbitrator
484
b.
Initial Meetings with the Parties
485
c.
Arbitrator's Role in Encouraging Settlement
486
d.
Ruling on Discovery and Other Pre-Trial Motions
486
e.
Setting Up
486
f.
Opening Statement
487
g.
Parties' Presentations
488
h.
Arbitrator's Evidentiary Rulings
489
i.
Parties' Closing Statements
489
j.
Award or Decision
490
Problem 11-1
491
Problem 11-2
491
Problem 11-3
491
Problem 11-4
492
Problem 11-5
492
Problem 11-6
492
Problem 11-7
492
2.
Skills of Arbitration Representatives
493
a.
Initial Pleadings
493
b.
Selection of the Arbitrator
494
c.
Preliminary Hearing
495
d.
Discovery
495
e.
Motions
496
f.
Arbitration Hearings
496
g.
Post-Hearing Advocacy
498
Problem 11-8
498
B.
Key: Ethical Issues in Arbitration
498
Ethics Issues in Arbitration and Related Dispute Resolution Processes: What's Happening and What's Not / Carrie Menkel-Meadow
499
1.
Arbitrator Ethics
501
a.
Arbitral Bias and the Duty to Disclose
501
Commonwealth Coatings Corp. v. Continental Casualty Co.
501
Problem 11-9
505
b.
Party-Appointed Non-Neutral Arbitrators
508
Problem 11-10
509
c.
Enforcement of Ethical Codes
509
Problem 11-11
510
Problem 11-12
511
Problem 11-13
511
2.
Arbitral Provider Ethics
511
Problem 11-14
514
3.
Ethics for Attorney Representatives in Arbitration
514
Problem 11-15
518
4.
Non-attorney Representatives in Arbitration
518
Problem 11-16
519
Further Reading
520
pt. III
PROCESS PLURALISM: ADAPTATIONS AND VARIATIONS OF PROCESSES
521
ch. 12
Private and Public Hybrid Processes
523
A.
Private Hybrids
524
1.
Variations on Arbitration
524
a.
Binding Offer Arbitration
524
b.
Non-binding Arbitration
526
Problem 12-1
526
2.
Med-ArbandArb-Med
526
Collective Bargaining and the Arbitrator / Lon L. Fuller
528
Problem 12-2
529
3.
Mini-Trial
529
4.
Private Judges and Juries
531
a.
Private Judges
531
b.
Private Juries
532
Problem 12-3
533
5.
Dispute Resolution and Large Organizations: Ombuds
533
Ombudsman: What's in a Name? / Howard Gadlin
534
Problem 12-4
537
6.
Online Dispute Resolution Mechanisms
538
You've Got Agreement: Negoti@ting via Email / Andrea Kupfer Schneider
538
Problem 12-5
545
B.
Public Hybrids
545
1.
Mandatory Judicial Settlement Conferences
546
For and Against Settlement: Uses and Abuses of the Mandatory Settlement Conference / Carrie Menkel-Meadow
547
Problem 12-6
549
2.
Special Masters
550
Toward a Functional Approach for Managing Complex Litigation / Francis E. McGovern
551
Problem 12-7
554
Problem 12-8
555
3.
Disputes Involving Groups: Aggregate Claims and Class Actions
555
Glass Half Full, a Glass Half Empty: The Use of Alternative Dispute Resolution in Mass Personal Injury Litigation / Deborah R. Hensler
556
What Mediators Need to Know About Class Actions: A Basic Primer / Megan A. Blazina
560
Problem 12-9
563
Problem 12-10
564
4.
Summary Jury Trial
564
Summary Jury Trial and Other Methods of Alternative Dispute Resolution: Some Cautionary Observations / Richard A. Posner
565
Problem 12-11
567
5.
Early Neutral Evaluation
568
6.
Court-Connected Mediation and Non-binding Arbitration
569
7.
Restorative Justice: ADR in Criminal Contexts
571
Personalizing Crime: Mediation Produces Restorative Justice for Victims and Offenders / Marty Price
571
Problem 12-12
576
8.
Problem-Solving Courts
576
C.
Concluding Thoughts on Hybrid Processes
577
Pursuing Settlement in an Adversary Culture: A Tale of Innovation Co-opted or "The Law of ADR" / Carrie Menkel-Meadow
577
Problem 12-13
579
Further Reading
580
ch. 13
Multiparty Dispute Resolution
581
A.
Multiparty Dispute Processes: How Are They Different
532
1.
Negotiating with More Than Two Parties: Coalitions and Groups
582
Strategic Barriers to Dispute Resolution: A Comparison of Bilateral and Multilateral Negotiations / Robert H. Mnookin
582
Mind and Heart of the Negotiator / Leigh L. Thompson
583
Mapping Backward: Negotiating in the Right Sequence? / James K. Sebenius
593
Problem 13-1
596
Deliberative Trouble? Why Groups Go to Extremes / Cass R. Sunstein
596
Problem 13-2
599
2.
Organizing and Legitimizing Group Negotiations: New Processes and Deliberative Democracy
599
Lawyer's Role(s) in Deliberative Democracy / Carrie Menkel-Meadow
600
Introduction: From Legal Disputes to Conflict Resolution and Human Problem Solving / Carrie Menkel-Meadow
602
Problem 13-3
603
Negotiating Regulations: A Cure for Malaise / Philip J. Harter
603
Problem 13-4
606
3.
Legal Issues in Use of Consensus-Building and Group Negotiations
606
Legal Issues in Consensus Building / Eric E. Van Loon
607
B.
Structures, Procedures, and Skills for Multiparty Processes
608
Alternative to Robert's Rules of Order for Groups, Organizations, and Ad Hoc Assemblies That Want to Operate by Consensus / Lawrence Susskind
609
Problem 13-5
613
C.
Dispute System Design: Planning and Structuring Repeated Dispute Resolution
614
Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict / Stephen B. Goldberg
614
Problem 13-6
620
D.
Transactional Dispute Resolution: Before the Dispute
620
Contract Formation in Imperfect Markets: Should We Use Mediators in Deals? / Scott R. Peppet
621
Problem 13-7
626
Further Reading
626
APPENDIX
628
ch. 14
Choosing an Appropriate Process: Your Clients and the Future of ADR
633
A.
Choosing Among Dispute Resolution Processes: Private Interests
634
1.
Comparing the Processes
634
Fitting the Forum to the Fuss: A User-Friendly Guide to Selecting an ADR Procedure / Stephen B. Goldberg
634
Problem 14-1
640
2.
Assessing The Impact of Processes on Clients
640
Building a Pedagogy of Problem-Solving: Learning to Choose Among ADR Processes / Andrea K. Schneider
640
Problem 14-2
644
B.
Evaluating and Assessing ADR Processes: Public Interests
644
Evaluation of Mediation and Early Neutral Evaluation Under the Civil Justice Reform Act / Mary E. Vaiana
644
Dispute Resolution / Carrie Menkel-Meadow
651
Institutionalization: What Do Empirical Studies Tell Us About Court Mediation / Roselle L. Wissler
655
Problem 14-3
659
C.
Future Uses of Dispute Resolution Processes: Peace and Justice Redux
659
New Lawyer / Julie Macfarlane
662
ADR Is Here: Preliminary Reflections on Where It Fits in a System of Justice / Jean Sternlight
663
Peace and Justice: Notes on the Evolution and Purposes of Legal Processes / Carrie Menkel-Meadow
665
Problem 14-4
668
Further Reading
668
Table of Online Resources
671
Table of Principal Cases
671
Collected References
673
Index
707